The service does not adhere to standard trading principles and instead follows their own customized rules. I appreciate the response regarding the warrant exercise conditions; however, these general principles do not alter the specifics of my situation. I submitted an instruction to exercise my warrants, which was processed, but now I have an outstanding balance due to insufficient funds. The amount of £9,315.53 is still owed, and recovery efforts will continue for this legitimate debt. If I wish to file a formal complaint, I can do so, but this does not exempt me from settling the balance. Unless I want to discuss payment options, the matter is considered explained, and further actions will be taken if payment is not received promptly.
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We provide fast and flexible access to over 16,000 financial markets – including indices, shares, forex and commodities – through our award-winning range of platforms and apps.
Established in 1974 as the world’s first financial spread betting firm, we’re now the world’s No.1 provider of CFDs and spread betting* and a global leader in forex. We also offer an execution-only share dealing service in the UK, Ireland, Germany, Austria and the Netherlands. Our range of affordable, fully managed investment portfolios rounds out our comprehensive offering to investors and active traders.
Through our low fees and smart price-sourcing technology, we help traders keep their costs down.
Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 74% of retail investor accounts lose money when trading spread bets and CFDs with this provider†. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit.
* Based on revenue excluding FX (published financial statements, February 2018).
† For the 12 months preceding 1 July 2019.See more
