My Jelly Poi 24 bricked into bright white on the update, the app asks you to make this update when you try to load a timeline from the android app. THis is before I got to spin them in front of people even once. One poi is stuck on pure white and I got to spin them 8 minutes before they broke according ot the app. WIll update when I hear back from them? HERE ARE INSTRUCTIONS TO FIX THEM - Ignis Pixel Team commented:HelloTo resolve the situation, do the following:Connect your poi to the charger.In the application, tap on the device icon and select the settings from the drop-down list.In the dialog that opens, click update.Wait for the device to enter the firmware mode. At this moment, the device may have an indication of three white dots and it will disconnect and reconnect to the mobile and application itself.Wait until the firmware process starts (about 10 seconds) and then cancel it.Disconnect poi from charging and close the mobile application.Connect your poi to the charger and open the mobile application.Since there is no firmware on the device, you will need to specify the required one for the application. If you seen three white dots, then select “JellyPoi 24” from the list. If not then select “JellyPoi 24 I”.Wait for the firmware and the device should now function normally.
Claim your business profile now and gain access to all features and respond to customer reviews.
