igp.com

3.6
3.6 Based on 1.6K reviews

...

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Karam
THE WORST!! Be aware. I am not the person who usually complaints or write any bad reviews but the I

THE WORST!!

Be aware. I am not the person who usually complaints or write any bad reviews but the IGP made me do it. Terrible customer service, I've been so patient with them. I scheduled a birthday present a week before the delivery date and yet, on the day they did not deliver or reach out to me for missing delivery. From April 8 till today(April 11) I've been connecting with the customer service team. I've asked them for re-delivery, they assured but did not deliver AGAIN. I asked for refund and they would just disconnect the chat. I wish I could attach photos here for their pathetic customer service. I think over 6-7 times I tried connecting to them, and they would take eternity to reply, and after that, they ghost you. If you reply, they will send you a message saying, "As there has been no response from your end, I will be closing the chat". I mean, are you serious???!!? I LITERALLY tried for 6-7 times. I will give no stars if I could!

1
Date of experience: Apr 12, 2026

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