I ordered hearing aids for £69, and despite my bank flagging it as a possible scam, I proceeded with the purchase using a debit card (a big mistake). My order never arrived, and the tracking number was ineffective. After multiple messages, I was assured my order was in transit. Frustrated, I requested a refund but was offered a discount to keep the nonexistent item or to return it to China at my expense for a full refund. After I insisted on a refund, communication stopped. Fortunately, my bank intervened and managed to resolve the issue.
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