Name: ihearmore.com
Telephone: 000000000
Rating: 1.0

Jenny Pointer Guest

Do not buy hearing aids from this company! They are not suitable for purpose! Refunds are impossible

Do not buy hearing aids from this company! They are not suitable for purpose! Refunds are impossible! Returning items to a Chinese address at a cost of £26 only to have them turn up back on my doorstep 3 months later! We were caught out so take heed!

Date of experience: Jan 29, 2026

RL24 Guest

2 months ago

Disappointing Order and Communication Experience

I placed an order on 5th October and was charged for two sets. I was assured that if I returned one, I would receive a refund. However, after countless emails, my order never arrived, and communication has ceased, mirroring the experiences of others.

Date of experience: Dec 29, 2025

Jane Coleman Guest

2 months ago

Lack of Return Policy and Customer Support

Upon receiving the items, my husband couldn't use them due to a high-pitched noise. The company acknowledged they were faulty, and I requested a prepaid envelope for returns and a replacement set. After numerous emails, I received a message three months ago stating they were on the way, but nothing has arrived. Every follow-up email just says it's under review—this feels like a scam!

Date of experience: Dec 28, 2025

Sandy Coleman Guest

2 months ago

Refund Issues

Extremely poor service, feels like a complete scam. They do not issue refunds as promised, so I would recommend avoiding this service entirely.

Date of experience: Dec 18, 2025

Burton Patterson Guest

2 months ago

Unbelievable Situation

Four months after returning the hearing aids, they have just been returned to me via post. I paid £16 for the return. Now what? Am I supposed to resend them or will I receive a refund? This is absurd.

Date of experience: Dec 12, 2025

Dutton Cook Guest

3 months ago

Frustrated Customer

After weeks of waiting, we received the hearing aids, used them once, and encountered charging issues. I've emailed the service but have received no response.

Date of experience: Nov 28, 2025

Delia Hughes Guest

4 months ago

Persistent Issues

This is my second review regarding my experience with the service. I reached out via email after my previous review but have yet to receive a response. I will be sending another urgent email requesting them to uphold their advertising that states if the hearing aids are unsuitable, they can be returned—albeit at a costly £16 to China! This feels like a scam and is a significant letdown for many.

Date of experience: Nov 03, 2025

Russell R. Guest

4 months ago

Non-Delivery of Hearing Aids

I ordered hearing aids for £69, and despite my bank flagging it as a possible scam, I proceeded with the purchase using a debit card (a big mistake). My order never arrived, and the tracking number was ineffective. After multiple messages, I was assured my order was in transit. Frustrated, I requested a refund but was offered a discount to keep the nonexistent item or to return it to China at my expense for a full refund. After I insisted on a refund, communication stopped. Fortunately, my bank intervened and managed to resolve the issue.

Date of experience: Oct 13, 2025

Laura Kelly Guest

4 months ago

If I Could Rate Zero Stars, I Would

If it were possible, I would give zero stars. This is a total scam—avoid at all costs!

Date of experience: Oct 11, 2025

Samuel Harris Guest

4 months ago

Scammed by the Service

I have been scammed as my items never arrived. When I contacted them, they took a while to respond and blamed the delivery service, although it clearly stated on their site that the package would not arrive. After waiting for two months with no response or refund, I feel cheated.