I have never had any issues with iHerb or the app. Everything has been very good in my experience.
One thing though that made me laugh...I have seen commercials (ads) on Instagram showing how other suppliers simply throw bottles into a box, implying that their packaging and shipping may be substandard. My orders always come in crushed boxes and have flattened clear plastic "pillows" in them. My orders have never yet been damaged, but what you criticize in your add is exactly what I receive. I suspect that the little flattened plastic bags expanded at altitude and pop when in flight.
Claim your business profile now and gain access to all features and respond to customer reviews.
Since 1996, iHerb has strived to enhance your online shopping experience. Initially, our company promoted the benefits of St. John's Wort. Hence the name: iHerb. It is now a world-class online store, supplying a vast selection of brand name natural products. We believe iHerb offers the best overall value, period! Our success and very existence are dependent on the repeat orders and word-of-mouth recommendations of loyal, satisfied customers.See more