I ordered a gift for my daughter for Christmas, but when she opened it, it was broken. I contacted the support team immediately and was asked to send pictures and videos. I even purchased a new charger, but it still didn't work. Eventually, they wanted me to pay an additional £20 to receive a replacement while keeping the defective item. It feels unfair to pay more for their error, and now my daughter won't receive her Christmas gift.
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iHoverboard is a specialist electric mobility retailer, stocking market-leading ranges of hoverboards, electric scooters, and accessories. We are driven by our desire to provide outstanding customer service in the emerging electric mobility industry, offering expert support and advice when our customers need it.
We want to ensure that we serve you as well as we can while continually improving our service, which is why your honest Trustpilot review is incredibly valuable to us.See more
