ikea.co.uk

1.7
1.7 Based on 160 reviews

...

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Nick Kelly
Quality has significantly declined since the pandemic

Since the pandemic, it's clear that the quality has plummeted, yet prices have skyrocketed! I am extremely frustrated and appalled by the service. Switching to cheaper materials to cut costs? Assembly instructions are nearly unreadable! Missing crucial details? I unfortunately had to purchase a wardrobe for my tenant and put it together. It's complete garbage! I can already tell it won't hold up. Three assembly points have already broken while trying to assemble this fragile wardrobe. The management team should be ashamed of themselves for prioritizing profit over quality! I will never buy from them again! And to see such a poor score on review platforms? The management really needs to wake up and realize the state of their products! It's unacceptable! Companies with such poor quality and reputation shouldn't be allowed to operate!

1
Date of experience: Dec 31, 2025

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