If you care about your well-being, finances, or home, steer clear of kitchens from this location. What began as an exciting renovation has spiraled into a distressing ordeal. Six months have passed while trying to address warranty problems stemming from a poor installation, and the level of neglect is astonishing.
* Unprofessional Contractors: The contractors recommended by the service were utterly disappointing. The quality of work was subpar, and their lack of professionalism was evident. The company relies on the fact that they don’t guarantee these contractors, yet they are the ones who brought them into our home.
* Frustrating Communication: I have made 28 calls and sent 25 emails. I have been left waiting at home for six separate appointments that were never honored.
* Lack of Accountability: This past weekend was the breaking point. After being assured of a delivery and seeing it marked "in transit" on the tracker, no one arrived, and I received no communication.
* Emotional Toll: This situation extends beyond just a kitchen; it has taken a significant mental health toll to be disregarded for half a year while dealing with a faulty product.
This location is eager to take your money but will leave you stranded when issues arise. They have made no attempt to reach out to me in six months without me having to initiate contact. Protect your finances and peace of mind—look elsewhere.
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