Extremely unsatisfactory customer support I reached out to the company multiple times via messaging to inquire about a basic question:
whether my address in a specific location is eligible for delivery before making a purchase. Instead of receiving a straightforward answer, I experienced: * being passed between representatives
* being directed to different contact numbers
* being advised to place an order without any delivery confirmation
* receiving ignored messages or generic replies
* responses in various languages that didn't address my question I asked the same question repeatedly and never got a definitive **yes or no**. The representatives seemed confused about the issue and continued to redirect me without providing assistance. This experience was very disappointing for a well-known brand. If customer support struggles to answer a simple delivery inquiry, how can we have confidence in the service? ❌ Unprofessional
❌ Lacking clear communication
❌ Time-consuming I hope the company enhances its customer support and provides better training for its representatives.
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