Order date : October 15 or 16Order item : aiko-super-torch-led-rechargeable-emergency-light-as-685-for-sale-colombo-1I HAVE PAID ONLINE WITH MY DEBIT CARD AND THEY SAY, THAT IT IS CASH ON DELIVERY AND I HAVE NOT MADE ANY ONLINE PAYMENTSI have contacted them more than 8 times now, and in my bank statement also the amount is deducted. All they say is "we will call you back in 4 hours", and they do not call back. Please note that it is 22nd of October today and I have not received my product , neither what happened to my order, nor what happened to my transaction. I will take relevant actions against this if you do not respond to me and wasting my time everyday when i call the customer service with the reply "our agents will call you within 4 working hours' ', we will inform the relevant authorities' '. Please do not waste people's time, either I want my product or my money back. Please take this seriously, and not as a joke. Your call center people say that they do not have the ability to check any translation related material. If they do not have access to that? Do you expect me to have that access level? Why don't you give a reply? EITHER CANCEL ORDER AND REFUND. OR DELIVER THE ORDER.My bank statement says, 15/10/2021 15/10/2021 POS SET Ikman Pv 70000002I will not tolerate this bad customer service anymore. I WILL TAKE ACIONS ON THIS.
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Ikman.lk is a premier classified advertisements website operating in Sri Lanka.
