The skin tone match was good, but this was my first attempt at something new after 25 years. They advertised a 30-day trial without purchase, yet they saved my card for automatic replenishment, sending products without my consent. Changing my payment details is not straightforward and requires multiple emails; it's not just a simple process through the account. They charged me before the 30 days were up, which was inconvenient, especially since my payday fell within that timeframe. The payment process is not as advertised, and I will return to my previous makeup provider. After a lengthy discussion with a representative, they made their system sound easy, but I can't easily remove my card details or delete my account. Now I'm anxious about potential future charges.
Claim your business profile now and gain access to all features and respond to customer reviews.
