My husband and I made a travel claim with IMG on 9th January 2026 for several hundred pounds but are still waiting for our money !! Emails go unanswered and when you phone they say they will escalate it to the mgt team and you will get an email by the end of the day .. you DO NOT!!
PLEASE DO NOT USE THIS COMPANY !! Friends on the same cruise who use other companies were paid out weeks ago !! They sell travel insurance cheaply through JUST TRAVEL but their claims service is awful !!
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International Medical Group® (IMG®), a SiriusPoint company, is an award-winning global insurance benefits and assistance services company that has served millions of members worldwide since its founding in 1990. The preeminent provider of travel and health safety solutions, IMG offers a wide range of insurance programs, including international private medical insurance, travel medical insurance, and travel insurance, as well as enterprise services, including insurance administrative services and 24/7 emergency medical, security, and travel assistance. IMG’s world-class services, combined with an extensive product portfolio, provide Global Peace of Mind® for travelers, students, missionaries, marine crews, and any other individuals or groups traveling, working, or living away from home. For more information, please visit www.imglobal.com.See more
