imile.com

1.2
1.2 Based on 141 reviews

iMile is a tech-enabled last-mile disruptor facilitating global e-commerce through express logistics services.Established in 2017 in Dubai, iMile is a global express delivery company focused on e-commerce logistics. Operating in 30 countries with a workfo...

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Sawyer
Terrible experience, avoid at all costs.

Extremely poor service, do not recommend. We reside in an apartment building and have video evidence of the driver entering the driveway but not getting out to use the intercom for our apartment number. Instead, we received a notification saying delivery failed, claiming no one was home and no safe place to leave the package. We were home all day waiting for this delivery. The drivers are dishonest, and customer service is equally untrustworthy. I spoke with four different representatives, each providing inconsistent information. They claimed the driver called me, but when I requested the number, it turned out to be from a different state.

1
Date of experience: Jan 16, 2026

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Business Details

  • iMile is a tech-enabled last-mile disruptor facilitating global e-commerce through express logistics services.Established in 2017 in Dubai, iMile is a global express delivery company focused on e-commerce logistics. Operating in 30 countries with a workforce of over 20,000 people, iMile is a global logistics disruptor rooted in Middle East. Our customer-centric approach to e-commerce last-mile delivery is powered by our proprietary technology platform. iMile's growth trajectory includes major milestones from onboarding significant e-commerce retailers to expanding operations and securing notable funding. At iMile Delivery, we redefine global e-commerce logistics, prioritizing trust, innovation, and sustainability. Partner with us for efficient, reliable, and responsible e-commerce logistics.See more

  • email customerservice@imile.me
  • language https://www.imile.com

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