The service provided was very disappointing. I requested a return pickup on 17/01/2026, but no one reached out to me or showed up for the pickup. Customer support provided incorrect information, claiming someone was assigned for the pickup. When I contacted the assigned person, he stated he had no request at all. There seems to be a lack of coordination between the company and the pickup personnel. Additionally, they deliver packages very late at night (9–10 PM) and request OTPs without any prior notice. This level of professionalism is unacceptable. I do not recommend this delivery service.
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iMile is a tech-enabled last-mile disruptor facilitating global e-commerce through express logistics services.Established in 2017 in Dubai, iMile is a global express delivery company focused on e-commerce logistics. Operating in 30 countries with a workforce of over 20,000 people, iMile is a global logistics disruptor rooted in Middle East. Our customer-centric approach to e-commerce last-mile delivery is powered by our proprietary technology platform. iMile's growth trajectory includes major milestones from onboarding significant e-commerce retailers to expanding operations and securing notable funding. At iMile Delivery, we redefine global e-commerce logistics, prioritizing trust, innovation, and sustainability. Partner with us for efficient, reliable, and responsible e-commerce logistics.See more