The Most useless courier service ever. The delivery address is a business opens 8 am - 8 pm everyday.
On the first delivery attempt they said it went back to warehouse due to an accident.
After 5 days of tracking, the second attempt, it says failed to deliver due to accident.
Third attempt failed to deliver @5:30 pm. No additional information provided on this.
Fourth attempt failed to deliver @8:30 pm. who delivers at that time to a business address.
Fifth attempt - accident again.
at this time I contacted the customer service via email and they said, they schedules it for the next day. I did not receive it.
I went to Whatsapp support and they re-confirm the address, business hours and where to deliver and said they will deliver the next day. Still no show.
one day after the whatsapp support, the tracking said, unable to deliver, return to sender.
What a joke.
I have been working for this business for last 14 years and receives parcels at least once a week. But never seen any one worst like this.
There is no option for zero star otherwise I would have given zero.
If any business uses this courier for their delivery I will stop purchasing from them.
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iMile is a tech-enabled last-mile disruptor facilitating global e-commerce through express logistics services.Established in 2017 in Dubai, iMile is a global express delivery company focused on e-commerce logistics. Operating in 30 countries with a workforce of over 20,000 people, iMile is a global logistics disruptor rooted in Middle East. Our customer-centric approach to e-commerce last-mile delivery is powered by our proprietary technology platform. iMile's growth trajectory includes major milestones from onboarding significant e-commerce retailers to expanding operations and securing notable funding. At iMile Delivery, we redefine global e-commerce logistics, prioritizing trust, innovation, and sustainability. Partner with us for efficient, reliable, and responsible e-commerce logistics.See more