Terrible customer support. I had to contact them after a software upgrade they pushed rendered the watch unusable.I got in touch with them via the WhatsApp support and immediately got asked to provide all sorts of useless information before they would log a fault. I was then told it would get passed to customer support and to be patient. Six weeks later, I’ve had no response and when I do send chasers, I get an auto note saying to contact them during office hours, regardless of what time I reach out.I’ve been losing money on the sim during all this time and my daughter has no watch.Do not buy an IMOO watch - tell your friends. I am.
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imoo Watch Phone is a smartwatch designed for children aged 5-12, aiming at helping parents and their children keep connected, equipped with Call & Video Call, GPS Locate, Chat, etc.
