I've been running a manufacturing for over 25 years, built from ground up. Over the years, I have signed up with many agencies and companies for marketing as well as hiring individuals. Some good, some bad. Some really bad. Including in some cases individuals who got paid and did not do anything. But none, and I mean NONE were as bad as getting involved with impact.com. I signed up with these guys just after pandemic, and spent a lot of time creating our account, and spend a lot of money on a managed project. As per their own record, we did not generate a single order from them. Although we may have had a few people brought to our site. I can live with that. My own decision. After spending over $35k with them, we stopped working with them and ended our account. Got an email confirmation. Then a few months later, got a bill for $5k since our account was still running. After hours on the phone and email exchange, got an apology and assurance that things were sorted out. Then a few months later, got a bill for $9k. It has been 5 weeks. I have been sending daily emails to all the email contacts I have to clear this up, and no reply. Simply no reply. They last email saying this would be sent for collection soon. DO NOT EVER get involved with this company. Consider cashing out some money out of your bank account instead and BURN it. It would be less of a headache.
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