imperialcandles.co.uk

1.9
1.9 Based on 81 reviews

100% Hand Made Scented Soy candles with a Stunning piece of Jewellery hidden inside , worth from £10 to £2,000...

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Don't waste your money

I have been purchasing these candles for years, but they have deteriorated over time! Initially, they smell nice, but once lit, the fragrance is weak and fades completely after the first burn unless you get really close to it. I've had to reach out to customer service multiple times because the jewelry has arrived damaged. The necklace broke, and a diamond was missing from the ring. Although they replaced the items, this shouldn't happen, especially considering the price! I've also had issues with two teddies that are supposed to hold scented bags. Both required stitching as they fell apart. One teddy was a huge comfort to my special needs child during our move, and now I need to find a replacement because customer service is ignoring my emails. I don't usually write reviews, but after previously giving them a positive one, I feel compelled to share my honest experience after waiting over a month for a response. I recommend looking elsewhere for candles and jewelry.

1
Date of experience: Dec 29, 2025

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