I ordered a makeup case after seeing an ad for it online. 16 days later it still hadn’t shipped. I reach out via email, which took 2 days for a response asking about a shipment time and asked if they shipped directly from China. I noted if they did I was okay with that, I just needed to know so I could better estimate a shipping time once it reach the US. They responded that they do not ship from China, and ship from a warehouse in California and would do so 7-10 business days from the date of purchase, which they did not do. Today is business day 12 and the item was still not shipped. Based on the review rating I decided to play it safe with my money and not wait any longer as any legit business would make sure to promptly ship an item that is advertised as in stock. Luckily I paid through PayPal and got a prompt refund. It’s sad because I really wanted the item, but the way the business operates could be much better. They have extremely poor shipping time which is not okay if the product isn’t being shipped directly from China.
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