There was some problem with the software and I requested a full refund. They were in constant contact with me and very fast! I asked for a refund and they gave it to me and they also made sure that everything I wanted would work out.
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iMyFone offers easy-to-use tools for iPhone/iPad/iPod touch users to recover lost data, free up space, permanently erase data, selectively restore iTunes or iCloud backups, and transfer media files between your iOS devices and computer/iTunes.