Very poor customer service. It's hard to reach them. There’s only one contact method on their website. I've sent multiple messages since September 2025 to access my unused membership savings for a Caribbean cruise in 2026 after canceling my membership, but they’ve ignored me. I can only use about 17% of my funds for bookings! I need to access all my money at once and avoid further dealings with this service. It's too much hassle. I have no intention of becoming a member again just to use my savings. Worst travel service I’ve encountered.
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The world's leading travel Club Membership that gives you elite, unmatched, and expanded access to world-class travel experiences. Through its revolutionary membership program, inCruises awards you with Reward Points to help you travel sooner and more frequently.
The Club Membership unlocks access to thousands of cruise, hotel, and resort destinations to choose from directly on the inCruises booking platform from your first monthly payment.
Members receive instant access to 100% of their Reward Points from day one, so they can travel when they choose.
With Partners and Members in over 190 countries, the possibilities are endless with the inCruises Club Membership.See more
