Another faulty oven, the 1st oven the heating element fell down and gave my husband 3rd degree burns. It was replaced with the same oven, once again the new oven not even a few months later did the same thing. Engineer came to fix it. Again my oven has done the exact same, it's a known fault but because it's past the 14 days repair warranty they wanted me to pay £75 for an engineer to come out. Spend over an hour getting passed around each department. I was told because I haven't been burnt or it hasn't set anything on fire they can't repair it without charging me. The heating element randomly dropping down isn't classed as a safety issue. What a load of BS! Next time it burns either of us ill be looking for a solicitor!!
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