This official site is the most incompetent I've ever dealt with. I've spent hours getting bumped off and re-entering data for four applications. The process is incredibly stressful. I learned that if you copy and paste the application ID, it shows up as a '1' instead of an 'I.' I've never faced such stress completing official documents online. Good luck to anyone else trying to fill this out; you'll need to know how to convert a photo to JPEG and reduce its size, which is a real headache.
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