I order from Canada, I ordered the Eterna birthstone rings with engraving, it took 4 weeks to get to me which I heard it took a while for products to arrive but the company sends you emails updating you on why step they are on with making your product which is very reassuring. With being from Canada I did end up having to pay duties on it but it was worth it. The prices and 2 for 1 deals are great! The product is beautiful in photos, videos and on their website and it does come just as beautiful and packaged nicely. I like the option to customize and add engravings, I would have liked more characters allowed for engraving and thought the engraving would be more prominent. It is a little hard to see and it is smaller than excepted but it is a small ring. Unfortunately with my order I was a little mislead on the true colours of the birthstones. I used their social media to help guide me as their website when choosing the colour was imaged one way then the product shows you what it would look like with your chosen birthstone, which is a great feature to help you visualize, however the colours weren’t matching up. I made a decision based on their ads and postings of a birthstone, so I trusted the real life representation. The birthstones seem to be a lot lighter in person and unfortunately my July Ruby birthstone arrived as a light pink and not a deeper colour or red colour… this is a sentimental gift for someone and it was quite disappointing considering the amount of time and extra fees I spent on it. I spoke with customer service and Abbie was fantastic! She was very quick at responding, warm, friendly and extremely understanding. She immediately had a list of solutions for me to assist and make my experience even better and ensure customer satisfaction. She was able to instantly correct my order and send it my way effortlessly, with ease and grace. Thank you so much for your support!
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The online shop for contemporary opal & cubic zirconia jewellery including rings, midi rings, zodiac necklaces, and bracelets. Free Worldwide Shipping offers from the UK