This company has long been the joke of women’s fashion and now it has crossed the line into theft and gaslighting. Sent four completely different items from what I ordered, then accused of lying, all items now out of stock! Sent back the WRONG items and no refund! Your customer service has gone beyond repair I genuinely do not understand how you are getting away with such disgusting customer service! I have spent £1000s and £1000s with you over the years and you have reduced me to tears. The CEO should hang her head in shame while she yachts around Italy for the summer and treats us like the dirt on her shoe!What is clear, however, is that Inditex has been prospering over the past decade. Both sales and profits reached new records. Between 2013 and 2023, turnover doubled from 17 to 36 billion euros. Profits also reached a record high of 5.4 billion euros in 2023.25 Jan 2025And yet you are treating your customers less than human!
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