I have been trying for over a month to arrange a charger repair under warranty.My EV charger failed and I made contact with the team at Indra immediately. Unfortunately, they have been unable to assist effectively. Emails bounce back, the phones close at 1610 and there appears to be no service partner to make any arrangement with to fix the charger.Indra sent me a refurbished unit in preparation for a visit, but now seem unable to arrange for someone to call me to arrange that, let alone actually send someone. It is costly and frustrating when a home EV charger breaks, frustration is severely exacerbated by the difficulties in effective communication and the experience of almost no action to respond to my issue, which should be resolved under warranty.
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Indra was founded on a mission to create the smartest way to power electric vehicles (EVs). Its range of feature-rich smart chargers enable EV drivers to access cheaper, greener home EV charging.
Made in the UK and installed in thousands of home and commercial locations worldwide, Indra has created a range of innovative EV Chargers that offer convenient, reliable and intuitive home EV Charging.
Driven by innovation, Indra’s EV Charger range is packed with class-leading features, including solar matching and tariff integration, which means EV owners can benefit from cheaper, off-peak tariffs.
Backed up by its in-house customer support team, Indra's smart charger range is available via it's approved installer network. Visit indra.co.uk for further details.See more
