I'm sharing my experience to caution others about the poor customer service and unethical practices. The company abruptly shut down their mobile app and forced customers to switch to a new one without notice. Customers with multiple accounts are neglected, and I haven't been able to access my second account due to issues with my ID. Instead of helping, they tried to sell me insurance products. The response from the support team has been unhelpful, and my complaints remain unresolved.
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A private bank, offers a number of retail and corporate banking services.