Review Time
I opened an online account for personal transactions, but the service froze my account without any communication. Despite my willingness to provide all necessary documents, they refused to assist, and now my funds are stuck in the account. I strongly advise against opening an account with this institution.
I opened an online account for personal transactions, but the service froze my account without any prior notice. Despite my readiness to provide all the required documents, they declined to assist, leaving my funds inaccessible. I highly advise against opening an account with this institution.
I want to bring attention to a problem with the credit card application. I cannot locate the option to convert a recent transaction into EMI. I had previously sent an email regarding this but received no response. This lack of support is frustrating, and I urgently need assistance to resolve this matter.
I'm sharing my experience to caution others about the poor customer service and unethical practices. The company abruptly shut down their mobile app and forced customers to switch to a new one without notice. Customers with multiple accounts are neglected, and I haven't been able to access my second account due to issues with my ID. Instead of helping, they tried to sell me insurance products. The response from the support team has been unhelpful, and my complaints remain unresolved.
I opened an NRE account recently, but it is showing a debit freeze. After sending numerous emails, I was told to provide proof of remittance. Even after doing so, the freeze remains. Customer service has been unhelpful, just directing me to send more emails without any real assistance. This service has been extremely disappointing.
If you value your time and money, avoid this bank. My experience has been a nightmare. I requested a simple credit card upgrade, but they failed to deliver and sent me an unwanted card instead. Customer service is unresponsive, and my complaints have gone unanswered. I regret choosing this bank and urge others to steer clear.
This bank fails to deliver on their promises. I wanted to open an account and was contacted by a representative, but my account was opened in the wrong location. Reaching customer service is frustrating, and I doubt they will address my issues. It's a complete waste of time.
My experience has been very frustrating. It has been seven days since I was told my account would be opened after depositing funds, yet it remains unresolved due to alleged technical issues. They keep making excuses instead of solving the problem. I advise others to avoid this bank.
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A private bank, offers a number of retail and corporate banking services.
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