inez.com

2.9
2.9 Based on 16 reviews

Comfortable Heels by Design | Handmade in Spain...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Bobbi Carter
Exceeded expectations with customer service

I rarely write reviews, but I felt compelled to share how exceptional the customer service was. Although I returned the shoes because they didn’t match my dress, I will definitely order from this company again. My initial delivery was misrouted by UPS, and after contacting customer service, the representative was incredibly understanding and promptly offered to send me a new pair. They even allowed me to change the size without hesitation. While the shoes didn’t work out this time, I appreciate how they handled the situation. This is how companies should treat their customers, even when mistakes happen.

5
Date of experience: Apr 07, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More