I had a positive experience with them. I bought a pair of silver mules and had some concerns about the arch support. I called their customer service and spoke to a real person who helped me get a half size up at no extra cost. I also received a thoughtful follow-up offering a free UPS pickup for the return, which I appreciated. Although the larger size didn’t work out, I was impressed with their customer care. In an age where customer service is often outsourced, the genuine attention I received from this company stood out. I highly recommend them!
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Comfortable Heels by Design | Handmade in Spain
