inez.com

2.9
2.9 Based on 16 reviews

Comfortable Heels by Design | Handmade in Spain...

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Gorden Taylor
Too narrow, not worth the money

What a waste of money. I don’t recommend them and am so disappointed with these shoes, especially considering the price point. $500 down the drain.While the arch support is nice, is it negated by the terrible cut of the shoes. The shoes run VERY small and VERY narrow. Inez is aware of this issue and customer service advised sizing up by half a size, but why not use standard sizing when designing your shoes? I ended up having to go up a full size, which accomplished the goal of getting my foot in the shoe, now there is an inch of excess material on the back end of the shoe, making it obvious in a sandal heel that it’s the incorrect size.In my Isabel block heel sandals this excess length is obvious and looks unrefined. The Isabels are comfortable so it’s shame it wasn’t cut to the appropriate size. In my Marisol 90 booties the extra half size did nothing. Even getting the shoes professional stretched (twice!) by a cobbler, I still feel immediate pain when wearing them. In hindsight the fact that all their marketing is almost entirely Instagram sponsored content and it’s impossible to find reviews (no reviews on their website!), are huge red flags for a brand whose products don’t speak for themselves. Dear leadership, spend less on marketing and more on actual product development so customers don’t regret their purchase!

2
Date of experience: Dec 05, 2023

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