There was a slight issue upon originally ordering the item, as it showed as being dispatched to royal mail, Tracked,
Unfortunately, they never received it.
I was contacted by Infinity Collectables requesting to confirm delivery, so they knew something wasn’t right. As advised I tried to contact them via the website help desk (multiple times)
I was advised they were moving warehouses and were dealing with a high volume of queries.
After over 3 weeks I managed to find an email address for them so I emailed Infinity Collectibles direct, within 48 hrs a replacement was sent out which arrived safe and sound.
Not ideal, but these things happen, and I got the item I wanted.
I’m hoping there won’t be any issues with my Hot Toys preorder 🤞🏻
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Infinity Collectables aim to bring you some of the best science fiction, fantasy and entertainment products online.
Specialist in collectables from movies and television, including Star Wars, Marvel, DC, Transformers and many more.