Don't be scammed by this company. I ordered two 1/6 scale figures totalling £562 which were in stock. I received a notification email of the order but that was all. I would expect items that are in stock to ship very quickly. Four days later, having heard nothing about the progress of the order I contacted the company using their online form. All I got was a generic AI-generated response stating that I had a support ticket and someone would be in touch soon. Eight days later there has been no contact or update about my support ticket and there's no intention of doing so. I searched for the two figures I ordered on the website and they have 'mysteriously disappeared' as if they were never a stock item. They don't even show as being 'Out Of Stock' which is very suspect. I have raised a chargeback through PayPal and my credit card provider which is only going to cost them. Heed this warning don't deal with these clowns.
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Infinity Collectables aim to bring you some of the best science fiction, fantasy and entertainment products online.
Specialist in collectables from movies and television, including Star Wars, Marvel, DC, Transformers and many more.
