My partner purchased my engagement ring from this website in 2024, and I absolutely love it; we had no issues at that time. However, I have since sent several emails asking for guidance on which wedding band would match my engagement ring, and I have not received any responses. I’ve noticed that some people do eventually get replies, so any advice on how to actually reach them would be appreciated. At this point, their complete lack of communication has made me hesitant to purchase my wedding ring here. Please proceed with caution.
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