Absolutely appalling. Ordered boots over £200 for my sons Christmas. When he opened the boots there were 2 different sizes. Back and forward to the company sent them proof of the different size boots, I sent them back they wanted proof they were sent back ( they had been signed for ) but no problem sent them proof anyway. Agreed they have them. Now it’s been 4 weeks of back and forth with them saying we are just waiting on the stock arriving. I had given them until today to either have the boots or a full refund and still have neither. So I’ve sent my last email requesting a full refund no more excuses looks like I’ll have to go down the legal route. Stay clear as this has to be the worst company I have ever dealt with.
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