ordered a coat from here, it arrived, had definitely been worn previously, so I sent it back and they said it was my issue and it was used. The cord on the hood also broke when I tried to tighten it. When they refused the refund they said that it was because it was used (yes the reason I was sending it back) and also it smelled of perfume (my mum is severely allergic to perfume and I dont put it on around her)...so lies. Dont order from here the quality is terrible. It cost £500 FYI and snapped within 5 mins of having it on.
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