Please don’t waste your money purchasing from this company. I purchased a suitcase, via Debenhams, from this company for our holiday in August. From the start we had issues with the poor quality of this product. Wheeling the suitcase through the UK airport one of the sets of wheels started to jam and we ended up pulling it on 2 sets. On packing to return the zip came off the internal compartment, the zip on the outside was damaged while travelling home and a large crack appeared. Not what you’d expect from a brand new suitcase! On return home I complained, via Debenhams, and asked for a refund as the quality of the product is so poor. Almost 4 weeks later I am no further forward in getting my refund. Debenhams are just as useless - taking days to reply to emails and only acting as the ‘middle man’. If I could rate this company (and Debenhams) zero stars I would.
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