Platform is functional but the user journey is unclear for non-conveyancers. It is not obvious which product to select when searching for a specific instrument such as a registered Power of Attorney. The distinction between a Title Search and a General Register search is not clearly explained at the point of purchase, which can lead to unnecessary orders.Pricing transparency is adequate, but refund limitations are not prominently surfaced before checkout. A short decision guide (e.g. “If you are searching for X, choose Y”) and clearer warnings about what a Title Search will and will not return would significantly improve user confidence and reduce mistaken purchases.Overall, technically reliable, but the workflow and guidance could be clearer for individual consumers.
Claim your business profile now and gain access to all features and respond to customer reviews.
Make your big life decisions with the help of InfoTrackGO
