Purchased INF Premier for my mom (member ID ending in 9299) visiting from June 2023 till Feb 2024. We only needed one ER visit during this time. INF told us in Feb that all bills had been settled. However, in June'24 we are finding that the insurance only paid $500 from the approx $5k ER bill. The Premier plan is supposed to cover up to $100k and $15k for pre-existing conditions!! Unfortunately hospitals end up taking a loss in cases like this. RobinAssist which was always chatty and available during plan purchase and doctor referrals is now nowhere to be found.
Claim your business profile now and gain access to all features and respond to customer reviews.
