I bought the body wrap a few weeks ago. While I find it somewhat cumbersome as a petite person, I decided to keep it for its potential benefits. Shortly after receiving it, I noticed it was significantly discounted for Black Friday. I contacted customer service for a price match, referencing another customer who received one. I also emailed the support team, but was told no adjustment could be made since my order was confirmed. I followed up with evidence of the post-purchase discount but have yet to receive a response. It’s disappointing to see such inconsistency, and I expected a clear policy rather than varying decisions. Other companies have honored price differences when sales occur shortly after purchases. The lack of consistent customer service makes me reconsider future purchases. UPDATE: After my review, I received an email confirming a price adjustment. I appreciate their response.
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