Well we talked to a support person Hanna and Jay D we provided all our original components pictures which they acknowledged. We purchased the complete components needed ($748.94) they recommended in August 2025. The time line was 30-45 days for new to be built and sent to us. Then it was constant calls by us with excuses like we are consolidating warehouses, missing a component, backlogged etc. Promises made, promises broken over and over. Last conversation after numerous calls was Mike who said they have the part and they are expediting to us end of December. Never heard anything and now after 2 emails to general, shipping, customer service they are ghosting us AGAIN…**DO NOT DEAL WITH THIS COMPANY NO MATTER WHAT THEY PROMISE YOU!
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