My family and I were after a true Lapland, arctic experience. From the moment of booking, Inghams looked after us and were readily available to address any queries, not that there were many.We were greeted at the airport, and staff were on hand to assist with the check-in procedure. On our arrival in Finland, the staff were on hand and were always friendly, and nothing was too much trouble. Our hotel, Levi Spa, was brilliant. Levi is a lovely resort, the food was buffet style, and considering it catered to all guests, suited everyone's requirements. The weather was extreme, around -44 in remote areas, so some excursions were cancelled. Behind the scenes, refunds were being generated for the cancelled excursions, and staff were on hand to provide alternative ideas with their local knowledge. Due to the extreme Arctic weather, we had a delay, but the Inghams team was not phased; they remained calm and organised, and we remained in our accommodation, and our board package remained in place. We were so well looked after, it was great. Logistically, the team was awesome. The team at the airport was on hand to assist wth our return. For a true Arctic experience, it was brilliant. I cannot fault Inghams at all, from booking to arriving, being at the resort and departing the resort it was brilliant and would recommend Inghams to anyone considering booking a holiday in Lapland.
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THE SKI, WALKING AND LAPLAND HOLIDAY EXPERTS.
The great outdoors is our happy place and it’s open all year round. Ski the slopes, walk the walks and explore the Lapland wilderness. If nature’s in your nature… if you’re itching for adventure - you’ve found your people. Tap into 90 years of exploring the outdoors. Get the tips, experience and protection you expect from an established travel team, with enough flexibility to make the holiday yours.
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