ingrammicro.com

1.5
1.5 Based on 60 reviews

...

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Anderson
Completely unreliable service

Completely unreliable service. This organization is truly terrible, and every negative review is accurate. I wish I had read them before trading in my phone. They are supposed partners for several companies, but some have already stopped working with them. I accepted a trade-in quote without much thought, and it was much lower than others, thinking it would be hassle-free. Incorrect. My phone had minor chips, no cracks, and a perfect screen, yet they claimed it was damaged and offered half the original quote. They ignored my requests to return my phone. I had to file a formal complaint, and my phone eventually returned, but I expected it to be in worse condition. At least my phone came back in pristine condition, which I'm now selling privately for three times the trade-in quote. Avoid this company at all costs.

1
Date of experience: Nov 27, 2025

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