Like most others, I had little choice other than return my faulty iPad that I got from Sky to this company. My experience was that the company did not seem to be very professional at all. The link they provided to track the job never could find my job and although they were quick to answer the phone, I never had faith in them. The staff I did speak to were extremely helpful however and although I did get an email from them saying my device was out of warranty, I would have to pay almost £500 to get it repaired, when I called them to query this, I was asked the condition of the iPad (pristine) and after being put on hold was told it was a mistake and it would be repaired free of charge. The iPad was subsequently sent to Apple who exchanged it. I guess I’ll have hope the one they sent me doesn’t fail (I have little faith in Apple products now)
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