My Beats Fit Pro were sent to this company by Amazon after I reported ANC failure and a high-pitched buzzing noise.In future, I know to go directly to Apple because this company is nothing but cowboy scammers. They had my headphones in their possession for three weeks, only to email me to say my warranty was void because a mesh was missing in the left ear. This cosmetic issue apparently is sufficient to negate the actual hardware fault. Crazy!My options were to have my Beats returned to me, unrepaired or pay a whopping £115 to replace the mesh (bear in mind these headphones cost £159, so that is extortionate for a flimsy piece of plastic held in place by glue).I had them returned to me... only to discover my headphones appeared used, covered in somebody else's ear wax and the mesh present in both ears!Imagine if I had paid that bogus repair fee? SCAM!
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