I have been trying to activate my account with Ingram Spark for more than 2 months now. I have contacted their support probably 6 times over those months to get help and each time the team member replies once or twice, doesn't resolve the issue then dissapears. They said apparently there was an email asking for ID which I never got, then I sent them ID multiple ways and no one ever replied.
I am so surprised a company that is supposedly so big has such terrible support.
I can't even speak to the quality of the work because I haven't even been able to publish my book and this has cost me hundreds of sales and many hours of stress.
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