Disgraceful customer service! I had ordered for my husband for our anniversary present. The packaging was damp and wet when opened we thought it couldn't be broken so just to be sure we opened it and there was pieces of glass which went everywhere! My husband ended up cutting his finger! luckily we didn't open it in front of the kids. So I we cleaned this and threw the entire thing in the bin. After explaining this to intio they got back to me for further info which was provided. Then the next day I was asked for a video of the bottle even after explaining that I disposed of this. They do not care at all! Disgusting service and no care at all for customers and their safety. They just case about the money. It has been a week and I’ve not got a reply back. I will never order from this company again!
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WHAT IF YOUR INSTINCTS WERE INSPIRED BY YOUR SENSE OF SMELL, GUIDING YOU TOWARDS NEW ADVENTURES?
INITIO Parfums Privés is a special and exclusive French brand that takes fragrances to a whole new level. Using the power and science of scent, the INITIO fragrances are made to empower yourself, influence your mood and behaviour, and change your destiny. Uncommonly in the perfume industry, the process is not ingredient-led. What is important is the effect of the fragrance, rather than its actual scent. The mission of INITIO: initiate to functional fragrances through mystical and powerful scents that elevate and magnify those who dare. See more
