I’m updating my review now that the order has been delivered and I’ve had time to assess the artwork.
The order arrived well beyond the stated delivery window, after repeated assurances that it would ship “very soon” or “that day.” After escalating the issue, the owner did step in to ensure the order was dispatched and offered a partial refund, which I appreciate.
Unfortunately, the quality of the prints themselves was disappointing. The smaller, unframed print feels like basic office-quality paper rather than art-grade stock. It was also damaged due to packaging. Due to haphazard packing, the packing tape was adhered directly to the back of the print, and removing it tore the paper, leaving part of the image semi-transparent. The company did offer to replace the art but given the previous long and inconvenient delivery, I declined.
The larger framed print looks acceptable largely because the frame conceals that the print itself appears similarly low quality.
For transparency, I did temporarily take this review down at the owner’s request while the issue was being addressed. I’m reposting it now to reflect the full experience, including both the eventual accommodation and the final condition and quality of the artwork.
While I appreciate the effort made to resolve the situation after the delay, between the missed timelines, packaging damage, and print quality, I wouldn’t necessarily recommend ordering — especially if timing or quality prints matter.
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