I followed the instructions to set up the printer, but it didn’t work. The support team took control remotely and couldn’t resolve the issue either. They sent me a new print head, and after two weeks, I received it and was guided through the replacement process, but it still didn’t function. They mentioned the motherboard was faulty. After two more weeks, I replaced it as instructed, but it still didn’t work. They offered to send additional parts, but I requested a return and had to cover the shipping costs. Ultimately, I received a partial refund.
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InkSonic is a leading solutions provider for the global garment printing industry. We offer lightweight and professinal DTF, DTG, and UV DTF printers, along with premium inks, transfer films, and consumables, enabling businesses to achieve maximum efficiency at minimal cost. Our compact, high-performance printers make custom printing accessible to small businesses, home offices, and workshops.
We take pride in our dedicated team, offering lifetime 1-on-1 support, industry-leading warranties, and specialized after-sales service to help you set up and optimize your printer. With a customer-first approach and continuous innovation, InkSonic ensures that you can confidently scale your business, knowing our expertise is always by your side.See more
